At National Exhaust Fans, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and other contact details
• Business or residential address if you submit a service request
• Any information you provide through our contact forms or quote requests
• Technical information such as IP address, browser type, and pages visited (collected automatically via cookies)

2. How We Use Your Information

We use the information you provide for purposes including:

• Responding to your inquiries or service requests
• Providing quotes, booking services, and managing appointments
• Sending updates related to our services, where you have given consent
• Improving our website, content, and service offerings
• Complying with legal obligations

3. Sharing Your Information

We value your trust and do not sell or rent your personal data. We may share your information with:

• Trusted third-party service providers (e.g. web hosting, email services) under strict confidentiality agreements
• Regulatory authorities, if required by law or legal process

4. Cookies & Tracking

Our website may use cookies and similar technologies to:

• Enhance your browsing experience
• Analyze website traffic and user behavior
• Offer tailored content based on your preferences

You can modify your browser settings to decline cookies if preferred, though this may affect website functionality.

5. Data Security

We take reasonable steps to protect the personal information you provide, including secure storage and encryption where applicable. However, no method of online transmission is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or request deletion of your personal data
• Withdraw consent to marketing communications at any time
• Lodge a complaint with a data protection authority if you believe your data is being misused

7. Third-Party Links

Our website may include links to external sites we do not control. We are not responsible for the content or privacy practices of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page with a revised "Effective Date."

Contact Us

If you have questions or concerns about this policy, please contact us.